Xend Credit

Top Up Xend Credit to enjoy lower rates

Package Instant Pay X300 X3,000 X5,000
Top Up RM 0 RM 300 RM 3,000 RM 5,000
Shipping rates below include Service Tax (6%) and no hidden surcharge.
Weight (kg) Rate (RM)
West Malaysia
0.00 - 1.00 7.30 6.50 6.50 6.40
1.01 - 2.00 8.50 7.70 6.50 6.40
2.01 - 3.00 9.70 8.90 7.70 7.50
3.01 - 4.00 10.90 10.10 8.90 8.60
4.01 - 5.00 12.10 11.30 10.10 9.70
5.01 - 6.00 13.30 12.50 11.30 10.80
6.01 - 7.00 14.50 13.70 12.50 11.90
7.01 - 8.00 15.70 14.90 13.70 13.00
8.01 - 9.00 16.90 16.10 14.90 14.10
9.01 - 10.00 18.10 17.30 16.10 15.20
10.01 - 30.00 1.20 1.20 1.20 1.10
30.01 - 100.00 1.20 1.10 1.00 0.90
100.01 - 500.00 1.00 0.90 0.80 0.80
500.01 - 1,000.00 0.90 0.80 0.80 0.80
1,000.01 - 3,000.00 0.80 0.70 0.70 0.70
   1. Above shipping rates applicable for West Malaysia only. Check our pickup and delivery coverage here.
   2. Shipping rates above include Service Tax (6%) and no hidden surcharge.
   3. For more information pertaining to bulky shipment or corporate rate, please contact us here.
Let's say your shipment weight is 30kg. The calculation examples are as below:
Instant Pay

1st kg: RM7.30

2nd-30th kg: 29 x RM1.20
= RM34.80

Total :RM42.10

X300

1st kg: RM6.50

2nd-30th kg: 29 x RM1.20
= RM34.80

Total :RM41.30

X3,000

1st-2nd kg: RM6.50

3rd-30th kg: 28 x RM1.20
= RM33.60

Total :RM40.10

X5,000

1st-2nd kg: RM6.40

3rd-30th kg: 28 x RM1.10
= RM30.80

Total :RM37.20

Package Instant Pay X300 X3,000 X5,000
Pickup
Charges
RM5.00 pickup charges for transactions below RM30.00
Free pickup for transactions above RM30.00
Estimated
Delivery Duration
1 -3 Days
Validity None
2nd Time Delivery
Address Change
Free of Charge
Specific Delivery Session
(Morning/Afternoon)
Free of Charge*
*Terms & Conditions:
1.Customers are required to inform 1 day prior
2.Customers are required to select the session in the Booking Form.
Packaging Material
Supplied
Free of Charge
(Bubble wrap, masking tape, fragile sticker, flyer)

Frequent Asked Questions

XendCredit is a prepaid account in which you can store your money (which will be converted into credit) for any future online transaction with us. Besides faster and smoother transactions, XendCredit also lets you pay for your purchases with us at lower prices.
RM10 is the minimum value that you can top up.
There is no expiration date imposed on your credit balance.
Yes. You may withdraw the balance after one month from the date of your top up.
Unfortunately, your credit cannot be resold, exchanged or transferred for value under any circumstances.
To view what is left in your account, login and it is shown on the top right corner.
Your credit amount was probably deducted due to one or more of the following reasons:

i) A surcharge had to be applied for the misdeclared weight during checkout;
ii) We had to apply a surcharge to repack your parcel;
iii) We had to apply a surcharge to reroute your delivery to another area per your request.
iv) Surcharge was applied because managing your delivery required unexpected additional labour or usage of equipment not included in our standard service level.

Please note: Customers will be notified by XendNow via email on any deduction for one or more of the reasons above. In the event customers find that there was no cause whatsoever for deduction, kindly notify our customer service immediately at 6012 429 8650 or email enquiries@xendnow.my. We will investigate the matter and get back to you as soon as possible.
Your status will renew according to your most recent top up package. For eg, you are enjoying X5000 benefit and you made an X300 top up, your new status will be X300.